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Reclaim independence over your hosting provider and infrastructure by automating your environment. FastRoot OMS™ and FastRoot IAS™ are at the core of the FastRoot solution, enhanced and integrated by an outstanding professional services team that is fanatically committed to our customer's success.
Regardless of where your application is hosted, FastRoot provides an integrated technology platform used by our clients to automate the infrastructure and operations of their on-demand software business.
FastRoot’s Managed Services team often remains intimately involved in the implementation of our technology, and the operations of the on-demand application.
IT Operational Support Services
On-demand software is an agile delivery model, where great efficiencies result from consolidated management of the application. But to exceed customer expectations, on-demand software environments must be deployed and managed with maximum scalability, security and availability. These requirements are inherent to on-demand software, and solid IT operations are the real key to success. SaaS vendors need to mirror the best practices for IT management of a large enterprise, but with added complexity of multi-tenant environments.
FastRoot Managed Services and our technology help an on-demand software vendor automate four key areas of IT operations:
- Provision: Deployment and Maintenance Automation
- Delivery: Hosting Optimization and Global Acceleration
- Control: Documentation and Configuration Management
- Protect: Security and Business Continuity
Business Support Services
On-demand software is not just a different delivery model. Software-as-a-Service (SaaS) vendors become service providers, and the shift for some from “product” company to “service” company can be an extraordinary change. At the same time, new routine Business Operations become critical to monitor the customer’s experience, manage service level agreements and incidents, meter and protect usage of software and stand up to the highest compliance and audit standards.
FastRoot Managed Services and our technology help an on-demand software vendor automate four key areas of business operations:
- Support: Customer and Incident Management
- Monitor: SLA and User Experience
- Meter: Billing and Customer Analytics
- Audit: Compliance, Assurance and Load Testing
Declare independence over your hosting environment and implement best practices and systems to automate your IT operations and support your business.
Additional FastRoot Services
Consulting & Thought Leadership
- Architecture and Engineering: Designing a service delivery and hosting environment that scales instantly, runs non-stop and locks down tight takes time, experience and discipline. FastRoot only serves cliens with extraordinary high security, availability and scalability needs. Let our architects help you design an environment and operations that far exceed your customer's expectations and let you sleep peacefully at night.
- ISV Transformation Services: As software shifts to an on-demand model, the software vendor is expected to follow similar best practices. But many software product vendors discover becoming a service provider to be a fundamental change in their "company DNA". Software-as-a-Service (SaaS) is far more than just a different delivery or pricing model.
There are management and economic issues to address, as well as technical and operational concerns. But transformation to SaaS also presents organizational and cultural challenges for the ISV, and FastRoot can provide the thought leadership to achieve success.
Managed Hosting Services
Extraordinary engineering and fully-managed hosting on FastRoot infrastructure to architect, implement and manage complex hosted environments. And yes, we use our FastRoot products to keep it all running smoothly.
Continuity & Colocation Centers
FastRoot's regional data centers provide fully staffed, secure and robust environments who prefer to manage their own equipment, but depend on FastRoot engineers to maintain core facilities and infrastructure.
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