Supplement your in-house team with extraordinary engineering and Managed Services from FastRoot, and implement a software delivery environment based on well planned process, system and network automation, and tight control over the configuration of the IT environment.

It doesn't matter if your application is hosted by FastRoot, in-house or distributed across a utility computing platform. FastRoot's Managed Services support your IT operations, and use our technology to automate the process, system and network services at the core of your environment.

Based on an ITIL methodology that's the gold standard for enterprise IT operations, but tailored to the unique needs of a SaaS vendor, FastRoot's professional engineering team will build your best practices:

• Provision: Deployment and Maintenance Automation

  How your application and environment is deployed will dictate how agile your IT operations will be... poor planning, project management, and technology choices will be a real opportunity cost as your business grows. Automating deployment, taking advantage of virtualization, and maintaining the environment with powerful systems will keep pace with your innovation and customer expectations.

• Delivery: Hosting Optimization and Global Acceleration

  Delivering an application to a global user base, with exceptionally strong service level agreements, requires expertise and vigilance far beyond the typical hosted environment. Our professional services team, deploying on technology from FastRoot and an industry-best group of partners, will optimize your highly-available, and accelerate application performance to users throughout the Internet.

• Control: Documentation and Configuration Management

  Best practices in IT operations begin with careful documentation, change management and control over the environment. Our professional services team will help you create and document the process, systems and network operations that impact your application delivery, and enforce a controlled, auditable environment.

• Protect: Security and Business Continuity

  Physical and logical security policies are worthless without standards and procedures that are understood, followed and measured on a regular basis. FastRoot's professional services team has developed comprehensive security standards for all relevant hosts, networks, operating systems and data systems, as well as a detailed standard for operating your IT service environment. These security standards, in concert with a well planned and tested business continuity/disaster recovery strategy will help you protect your customer's data and match their service level expectations.